Review Us On:
Robert Fleming
Wow they are the greatest people for the job they are clean effeciant trust worthy an very hard working. An the systems that they put in are so precise.
Mike Allingham
William is simply outstanding. Always responsive, on time, communicative and takes the time to explain the problem and solution. I could not recommend him more highly.
Ben Hands
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Brenden Redlawsk
It's one thing to tell customers you are too busy to take on additional work, it's another thing to just ignore them and not get back to them after saying you would. I spoke with the business owner twice who seemed genuine and nice enough. He gave me the expected lead time and then assured me he would review the details of the job and get back to me as soon as he could. Instead, he's completely ghosted me and never responded through numerous attempts to contact him. I understand many business owners like him are extremely busy currently, and as such delays in help and responses are to be expected, but again, there's really no excuse for not taking the 30 seconds to simply tell customers that you cannot help. Very unprofessional.
Brendon Bourque
These guys are the real deal. Mr. Taylor graciously dropped everything he was doing to help me out, and he did it the entire time with a smile on his face. Folks, do not even waste your time with anyone else. The world would be a better place with more Mr. Taylor's!
Needham Bass
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Sequeya Hicks
I have been an A1 Electrical HVAC LLC customer for almost 10 years. The customer service is always outstanding, the repair, service, or installation is always done right, and the work area is always clean after the service has been completed. I highly recommend A1 Electrical HVAC LLC to anyone that needs HVAC, Electrical, or Plumbing services.
Katharine Cannon
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Ashley Schopps
William is the best! I was freaking out because we were quoted a repair on our system would be over 3k. I called the next morning to see if this company could provide another opinion. William answered and was there later that day, EXACTLY when he said he would be!! Since I am working with a young son, I really appreciate when technicians are on time. William did all the repairs and an excellent job for HALF our initial quote. He let me see all the work he was doing, he explained the issues, showed me where it was, and detailed to me exactly how he was going to fix it. He was also incredibly transparent on pricing and spent time researching some options to make sure he was giving me the best price he could. Not only that, he was friendly and finished the job same day, fast. I am so grateful I came across his company, and will be using him again for maintenance and repairs. I highly recommend his services!
Maya Freelon
During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.
Tricia Lease
William corrected a radiator and boiler issue which we have had since we bought this house years ago. We've had multiple well known companies across Durham try, and no one has been able to fix it. We will finally have a warm kitchen this winter! If you have a boiler and radiators I can highly recommend A1 electrical HVAC. And especially William! You will have no better service, and I have had no better service in all my years. Thank you!
Rheba Heggs
I cannot say enough good things about Mr Taylor and the fine services his company have completed. There is nothing involving electrical, heating and plumbing issues he can't do. The services he has done for me have improved the value of my home.
Vincent Floyd
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minyette bodden
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Stephen Shook
We have used William's services on several occasions; he is my "go to" guy, and is always 100% professional and considerate of our time and home. I heartily recommend his services to anyone in need of HVAC repairs.
Marilyn Coffer
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Carol Nutt
We highly recommendation of Mr. William Taylor (owner of A-1 Electrical HVAC LLC) as an HVAC specialist. He did so much more than replace the old, broken HVAC (for the 3rd floor) that we originally called him about. At all times during our interactions with him, he stuck strictly to the policy he had designed to stay within CDC guidelines with regard to safety during the pandemic (mask, gloves, disinfecting tools and surfaces as well as thoroughly protecting floors during the installation phase), and carrying out the work himself and with one other assistant (whom he closely supervised) when needed. Mr. Taylor was very efficient and pleasant in answering our initial call, scheduling, and coming over to our house. We discussed several issues with him and asked him to take a look at the 3 air-handling systems in the house. He did a very professional, thorough analysis of all 3 systems and their associated electrical systems and duct work, piping and related equipment (such as overflow pans and condensate lines). He presented his findings to us including photographs and detailed descriptions of issues. One surprising finding was an old, moldy, non-functional humidifier through which all the air circulating on the lower floor had been passing. This situation had not been uncovered when the house was inspected before we bought it. Neither had it been uncovered by the company who previously serviced our HVAC's. However we had noticed a persistent musty odor that we did not know the cause of. Mr. Taylor presented a clear detailed, proposal to us in writing of the equipment and labor needed to not only replace the old, broken HVAC system for the 3rd floor with a new high efficiency system, but also ways to solve several other issues that we faced. He explained things thoroughly. His answers to our questions made a lot of sense. The proposals for each of the systems were separately and clearly delineated. He proposed removing the non-functional humidifier and sanitizing. The proposal including pulling all the necessary permits. Installation of AprilAire Whole House Air Cleaners in each of the 3 systems were included in the proposal. We choose to go ahead with all the recommendations. Mr. Taylor scheduled the work accordingly and then completed it all on schedule in about 3.25 days of hard work, only 2 of which were done with an assistant. Throughout these long days, he was very pleasant and professional and very conscious to not inconvenience us. Similarly, on the day the county inspection happened, he called with ample time to make sure it would be convenient for us. Almost immediately once the work was completed, we noticed a huge improvement in the air quality of the house. Quite measurably, my husband's chronic cough lessened on the very first day and has continued to be MUCH improved. This was a cough that had become progressively worse over the last 2 years (i.e. since we lived in this house!) and he has been to several doctors about it! In summary, we are so appreciative to have had the chance to have William Taylor's professional work on our HVAC systems and we plan to sign up for a maintenance contract with him.
Diane Matthis
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Meg Thompson
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Geraldine Clay
William is very professional and quite a caring respectful man. He listens to the customer's concerns and addresses any questions. He is very knowledgeable and dependable. I trust him in my home. I would highly recommend him.
Brandt Smith
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manmosh
I have been a customer of Mr. William Taylor, Sr. for many years and have always been pleased with the excellent work he has performed for me. He is very thorough, friendly, knowledgeable and timely with his responses and completion of any work he has done for me.
Deborah Christie
William Taylor is a rare HVAC and Generator service provider. HIs knowledge and work ethic are superior, not to mention his response time. He has installed the heat pump and Generac generator at our home and the heat pump and plumbing fixtures at my parents' home. He is a jewel.
Catherine Myers
A1 Electrical did a wonderful job on the electrical work for the renovation of our community kitchen. The owner, William D Taylor, listened carefully to our plans and gave us expert advice that helped us reach our goals in a cost-effective way. His knowledge and skills made for a stress-free experience as he fit his work in around the work of the other tradespeople -- and he stepped up to help community members with some DIY tasks that proved more challenging than expected. We're hoping to work with him again on future projects.
Carolyn Scott
Extremely knowledgable! We loved working with William. He came out and did a thorough inspection of our heating system after we suspected a carbon monoxide leak (there wasn't one, thank goodness!). But he walked us through the process and taught us a lot about our HVAC system and how it works, and was extremely throughout and patient. We will definitely be hiring him again in the future.
Jason Turner
Prompt help for our heating issue. Wish I'd called A1 first rather than the HVAC company that referred us to an electrician. The fact that they can do it all seems to encourage them to have a more holistic picture of my home systems and I have more trust in their ability to proactively flag potential issues.
Patricia Springs
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Lesley-Ann Lockhart
William and his son are excellent. Great work two times in a row for us now. I will definitely continue to utilize and recommend this company.
Mary Jones
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Sydney Cowart
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delmi rodriguez
(Translated by Google) Very satisfied (Original) Muy satisfecho
Chris Rossi
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John Hanselman
William Taylor is a certified Electrician, Certified Plumber, and Certified HVAC. Besides those epic certifications he is a great person and very reliable. He is a total winner that I wish I could keep to myself. You are blessed to have him solve one of your problems.
Just Joyce
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Joyce Scarborough
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Martie Stevens
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R Volponi
William is a master at his craft. He is able to explain what is wrong in understandable terms and give affordable options for repair/fixing. He responds quickly and does a thorough job with whatever is needed. I highly recommend his business!
Takisha Chappell
I highly recommend this business! William is very professional. I needed a new AC unit to be installed and went with this business because of the knowledge and experience this company has. They show up on time and the work that they do is very neat. I love my new AC and haven't had any problems with it! You will be very pleased with their work. I will never call anyone else to work on my AC other than William D Taylor HVAC.
HumbleK801
I highly recommend this business! William is very professional. I needed a new AC unit to be installed and went with this business because of the knowledge and experience this company has. They show up on time and the work that they do is very neat. I love my new AC and haven't had any problems with it! You will be very pleased with their work. I will never call anyone else to work on my AC other than William D Taylor HVAC.
Ahmond Reid
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Clara Davis
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Cheykeim Anderson
All around great experience.
Starla Borror
In the past 3-4 years I have called Mr. Taylor so many times and for so many different issues that I'm sure he probably cringes when he sees my name come up! He has fixed leaky toilets, put in a new kitchen faucet, rescued me from a faulty, screeching smoke detector, not to mention the many times I've called him to come out to keep our HVAC in top condition. Mr. Taylor is always very responsive and professional. He takes the time to explain to me (and my nosy children - who think he's great!) exactly what needs to be done and why, and his work is top notch. I can highly recommend his company for any plumbing, electrical and HVAC needs you might have.
Laura Edwards
We couldn't ask for more professional or friendly service than the HVAC service we get from William Taylor. He is always very responsive, punctual, and thorough. I wouldn't hesitate to recommend him to others!
Liza Hoos
William is so friendly and took the time to really explain to me all that he was doing. Very glad I found him and I will continue to use his services in the years to come!
Makeba Hedgepeth
There are a lot of HVAC companies to choose from in this day and age. Many of them are knowledgeable and quite capable of any repair problems you may have concerning your air/ heat. In my humble opinion what separates William Taylor, from his competitors, is his customer service. William took the time to thoroughly explain what was going on with my system. Then he went over the options that i could choose from in order to come to a resolution that wouldn't later leave me in a corner trying to figure out how i was going to come up with thousands of dollars that i quite frankly didn't have. His intentions weren't to squeeze every dime he could out of me but exactly the opposite, help me save every dime i could. William helped me get every ounce i could out of my old system and through the end of 2014's brutal summer. Then when i was in a better financial state William helped me choose a suitable replacement so that 2015 and the summers' heat that inevitably came along with it has not been a problem for my family and I. I recommend that you try William D Taylor's HVAC, Electrical, Plumbing, and Refrigeration Services!
Shennia K
We received excellent, dependable, professional service from William D. Taylor, HVAC, Electrical,Plumbing, & Refrigeration Services. We were so thankful they were able to install our new AC during the summer heat wave!