29th March, 2019
I waited to see how the window installation held up over the winter. We had all our windows, sliding doors, large picture windows and front door replaced late fall. Don was great to work with...no pressure sales tactics. He is direct and to the point and he will be honest with you throughout the process. His installers (Joe and Peter) are real pros. I watched them do the work and they are precise...no short cuts. If they find some issues that needs to be addressed, they will tell you. In our case, our original sun room window was not installed properly and caused major leaks that rotted the wood around the casing. They suggested getting the framing and the wood behind the sidings to be inspected before they installed the window. Ultimately, we asked around for quotes from other contractors, but decided to work with Peter and Joe to do the under siding work...they did great. I trust Naperville Windows and Doors and if they are still around 20-30 years from now then I'll be sure to look them up again. BTW...we installed Simonton vinyl windows...they're great. And we spoke with nine different companies and did our due diligence before selecting Naperville Windows and Doors.